The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 20, 2020
Filed:
Oct. 31, 2019
Applicant:
Talkdesk, Inc., San Francisco, CA (US);
Inventor:
Jafar Adibi, Los Angeles, CA (US);
Assignee:
TALKDESK INC., San Francisco, CA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/523 (2006.01); H04M 3/22 (2006.01); H04M 3/436 (2006.01); H04M 3/51 (2006.01); H04M 3/487 (2006.01);
U.S. Cl.
CPC ...
H04M 3/5235 (2013.01); H04M 3/229 (2013.01); H04M 3/4365 (2013.01); H04M 3/4878 (2013.01); H04M 3/5175 (2013.01); H04M 3/5191 (2013.01); H04M 3/5237 (2013.01);
Abstract
Optimizing a number pool for dynamic number insertion (DNI) used for call attribution is achieved by considering physical characteristics of the DNI number assigned to a specific channel versus characteristics of consumers within that channel—such as by identifying more optimum DNI number characteristics and modifying a DNI number pool based on the more optimum DNI number characteristics—in order to make more optimized DNI number assignments.