Company Filing History:
Years Active: 2005
Title: Innovations by Yasumasa Hiroshima in Service Point Management
Introduction
Yasumasa Hiroshima is a prominent inventor based in Kawasaki, Japan, recognized for his innovative contributions to service point management systems. With a patent to his name, he has made significant strides in enhancing customer engagement through technology.
Latest Patents
Yasumasa Hiroshima holds a patent for a "Service Point Management System for Use in Sales Promotion Services". This system utilizes a computer for managing points issued to customers receiving services. The patent highlights several essential components: a point issue unit that allocates points based on customer transactions, a point accumulation unit that tracks these accumulated points, a point notification unit to inform customers of their point status, and a customer identification unit that identifies customers via data input from terminals. This innovative system not only streamlines the management of loyalty points but also ensures customers are well-informed before conducting transactions.
Career Highlights
Hiroshima's career is marked by his role at Fujitsu Corporation, a leader in information technology. His expertise in developing customer-focused solutions has contributed to the advancement of sales promotion strategies in various sectors, making his work invaluable to the company and its clients.
Collaborations
Throughout his career, Yasumasa has worked alongside talented individuals such as Tokimori Tomita and Shigeta Akihiko. Their collaborative efforts in research and development have played a crucial role in bringing innovative ideas to fruition, particularly in the realm of customer service technologies.
Conclusion
Yasumasa Hiroshima's innovation in the field of service point management systems showcases the potential of technology to enhance customer experiences. His contributions at Fujitsu Corporation, combined with effective collaborations, highlight the importance of teamwork in driving advancements that meet the demands of modern commerce. His patent serves as a testament to his vision and dedication to improving the customer service landscape.