Location History:
- Campbell, CA (US) (2022 - 2023)
- San Jose, CA (US) (2021 - 2024)
Company Filing History:
Years Active: 2021-2025
Title: Vince Sweeney: Innovator in Data Communications Systems
Introduction
Vince Sweeney is a notable inventor based in San Jose, California, with a focus on innovations in data communications systems. He holds five patents that showcase his expertise in enhancing contact center functionalities and improving communication processes for various client entities.
Latest Patents
One of Vince Sweeney's latest patents is titled "Contact Center Customization in Data Communications Systems." This patent addresses the customization of a contact center using a data communications server. The server is designed to provide data communications services to multiple remotely-situated client entities. It features a user interface that displays communications-based campaigns, tools for contact center communications, and data analytics. This innovation allows for a tailored approach to handling data communications, enhancing the efficiency of client interactions.
Another significant patent is "Contact Center Management for Contact List Generation in Data Communications Systems." This invention focuses on managing contact centers through a data communications server that interfaces with various client entities. The server monitors communications during campaigns and determines the disposition of these communications. Based on this data, it generates contact lists for subsequent campaigns, streamlining the process for client entities.
Career Highlights
Vince Sweeney has made substantial contributions to the field of data communications through his work at several companies, including 8x8, Inc. and YKK Corporation. His experience in these organizations has allowed him to develop and refine his innovative ideas, leading to the successful patenting of his inventions.
Collaborations
Vince has collaborated with notable professionals in the industry, including Nick Holland and Lisa Clark. These partnerships have likely contributed to the development and implementation of his innovative solutions in data communications.
Conclusion
Vince Sweeney's contributions to data communications systems through his patents and career experiences highlight his role as an influential inventor in the field. His work continues to impact how contact centers operate, enhancing communication efficiency for various client entities.