Location History:
- Gondola Pt. New Brunswick, CA (2001)
- Gondola Pt., CA (1999 - 2013)
Company Filing History:
Years Active: 1999-2013
Title: Innovations by Timothy Lee Curry
Introduction
Timothy Lee Curry is an accomplished inventor based in Gondola Pt., California. He has made significant contributions to the field of communication technology, holding a total of 5 patents. His work focuses on enhancing customer contact channels, making interactions more efficient and user-friendly.
Latest Patents
One of his notable inventions is the "Method and system for coordinating data and voice communications via customer contact channel changing system." This invention, known as The Customer Contact Channel Changer, integrates various customer contact channels, including live call center ACD (Automatic Call Distribution) agents, ADSI (Analog Display Services Interface) enhanced IVR (Interactive Voice Response) systems, and WWW (World Wide Web) servers. The system allows customers with computer equipment to access information from an organization's databases in a self-service mode. It efficiently connects customers with questions to ACD agents who have the answers, enabling both parties to share screens of common information. Importantly, the customer retains control over the timing of the call, ensuring a seamless experience.
Career Highlights
Throughout his career, Timothy has worked with several companies, including Innovatia Inc. and The New Brunswick Telephone Company, Limited. His experience in these organizations has contributed to his expertise in communication technologies and customer service solutions.
Collaborations
Timothy has collaborated with notable individuals in his field, including Thomas Howard Bateman and Bruce Edward Kierstead. These partnerships have likely enriched his work and led to innovative solutions in customer communication.
Conclusion
Timothy Lee Curry's contributions to communication technology through his patents and career experiences highlight his role as a significant inventor in the industry. His innovations continue to shape how customers interact with organizations, making communication more efficient and accessible.