Company Filing History:
Years Active: 2007
Title: The Innovative Mind of Tao Lin
Introduction
Tao Lin hails from Lawrenceville, NJ, and is recognized for his contributions to the field of telecommunications through his innovative patent work. He is associated with Matsushita Electric Industrial Co., Ltd., a company known for its advancements in electrical and electronic equipment.
Latest Patents
Tao Lin holds a patent for a groundbreaking invention titled "Web-content aware automatic call transfer system and process for mobile users and operators." This invention revolutionizes the way businesses manage customer interactions by allowing for a dynamic and scalable approach to customer contact through the use of distributed execution of service logic programs. The technology enables businesses to adapt to varying operational needs in real-time, enhancing both customer satisfaction and operational efficiency.
Career Highlights
Over the course of his career, Tao Lin has demonstrated exceptional talent in developing innovative solutions that cater to contemporary business challenges. His work on the Web customer contact system aims to transition from a centralized specification and execution model to a more flexible, decentralized structure. This change empowers businesses to customize their customer handling processes for calls, chats, and emails with ease.
Collaborations
Tao Lin has collaborated with notable colleagues such as Kuo Chu Lee and Juan Yu during his tenure at Matsushita Electric Industrial Co., Ltd. Together, they have worked on implementing cutting-edge technologies that push the boundaries of traditional customer contact methods, thereby setting new standards within the industry.
Conclusion
Tao Lin's innovations have made a significant impact in the telecommunications sector, particularly with his automated call transfer system, which meets the evolving needs of businesses and enhances customer interactions. His commitment to dynamic system design exemplifies the spirit of innovation that drives progress in this rapidly changing technological landscape.