Company Filing History:
Years Active: 2019
Title: Lisa Vailencour: Innovator in Call Management Systems
Introduction
Lisa Vailencour is a prominent inventor based in Kirkland, WA (US). She has made significant contributions to the field of call management systems, particularly in optimizing call queues at dispatch centers. Her innovative approach combines technology and practical applications to enhance communication efficiency.
Latest Patents
Lisa holds a patent for a call management system designed for a command center utilizing call metadata. The patent, titled "Methods and systems for optimizing a call queue at a dispatch center," outlines a system that includes an electronic computing device. This device is configured to define an incident based on a first call received from a communication device. It analyzes metadata from subsequent calls to determine caller identification and directs calls to appropriate workstations based on traffic levels and incident locations. This invention showcases her ability to integrate technology with real-world applications.
Career Highlights
Lisa is currently employed at Motorola Solutions, Inc., where she continues to develop innovative solutions in communication technology. Her work has been instrumental in improving the efficiency of dispatch centers, making her a valuable asset to her team and the industry.
Collaborations
Throughout her career, Lisa has collaborated with notable colleagues, including Scott A Arnold and Julianne Folden. These partnerships have allowed her to expand her knowledge and contribute to various projects within the field.
Conclusion
Lisa Vailencour is a trailblazer in the realm of call management systems, with a focus on optimizing communication processes. Her patent and ongoing work at Motorola Solutions, Inc. reflect her commitment to innovation and excellence in technology.