Company Filing History:
1 out of 832,961 Years Active: 2000
Title: Keith D McNeill: Innovator in Customer Interaction Tracking
Introduction
Keith D McNeill is an accomplished inventor based in Cambridge, MA (US). He has made significant contributions to the field of customer interaction tracking through his innovative patent. His work focuses on enhancing the accessibility of customer interaction information, which is crucial for businesses aiming to improve customer relationships.
Latest Patents
Keith D McNeill holds a patent for a method titled "Customer interaction tracking." This invention provides a systematic approach for processing transaction data to facilitate easy access to customer interaction information that may not have been readily available. By mining stored information related to customer interactions, the invention generates personalized customer information that is stored in an interaction database. This personalized data can be retrieved and utilized during customer interactions, thereby enhancing the overall experience. Additionally, the invention outlines a method for customized interaction processing, specifying the structure of data stored in the interaction database through metadata. It also offers a method for organizing references to stored interaction information across multiple disparate databases.
Career Highlights
Throughout his career, Keith D McNeill has demonstrated a commitment to innovation and improving customer engagement strategies. His patent reflects his expertise in data processing and customer relationship management, showcasing his ability to merge technology with practical business applications.
Collaborations
Keith has collaborated with Marcia M Nizzari, contributing to the development and refinement of his innovative ideas. Their partnership highlights the importance of teamwork in the pursuit of technological advancements.
Conclusion
Keith D McNeill's contributions to customer interaction tracking exemplify the impact of innovation on enhancing customer experiences. His patent serves as a valuable resource for businesses seeking to leverage customer data effectively.