Jorge Chang

Title: Innovations by Jorge Chang in Communication Optimization

Introduction

Jorge Chang is an accomplished inventor based in Sunnyvale, CA, known for his contributions to communication technology. He holds 2 patents that focus on optimizing message transmission strategies through advanced machine learning techniques. His work aims to enhance user engagement and improve communication efficiency.

Latest Patents

Chang's latest patents include innovative methods, systems, and computer programs designed for optimal communication scheduling. One of his notable inventions is a message-transmittal strategy optimization that utilizes machine learning to determine the best times for sending communications to users. This method involves training a machine-learning program to create a frequency model that predicts the optimal communication frequency for individual users based on their past interactions. The model analyzes user information and responses to previous communications to establish a personalized communication schedule.

Another significant patent is the Send Time Optimization (STO) system, which leverages machine learning to recommend personalized send times based on a recipient's historical engagement patterns. The goal of this model is to automatically learn from data patterns and make tailored predictions for each recipient. By identifying the most effective times for sending messages, the STO system aims to increase user engagement, such as clicks and opens. Additional features of this system include communication-frequency optimization, communication-channel selection, and an engagement-scoring model.

Career Highlights

Jorge Chang is currently employed at Twilio Inc., a leading company in cloud communications. His work at Twilio focuses on developing innovative solutions that enhance communication strategies for businesses and individuals alike. His expertise in machine learning and communication optimization has positioned him as a key contributor to the company's success.

Collaborations

Chang collaborates with talented professionals in his field, including Claire Electra Longo and Brendon Kyle Villalobos. Together, they work on advancing communication technologies and exploring new avenues for innovation.

Conclusion

Jorge Chang's contributions to communication optimization through his patents reflect his commitment to enhancing user engagement and improving communication strategies. His innovative work at Twilio Inc. continues to shape the future of communication technology.