Palo Alto, CA, United States of America

Jonathan M Silverman

USPTO Granted Patents = 1 


 

Average Co-Inventor Count = 3.0

ph-index = 1


Company Filing History:


Years Active: 2025

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1 patent (USPTO):Explore Patents

Title: Innovations by Jonathan M. Silverman

Introduction

Jonathan M. Silverman is an accomplished inventor based in Palo Alto, California. He has made significant contributions to the field of workforce management through his innovative patent. His work focuses on enhancing the efficiency of scheduling modules, which is crucial for businesses aiming to optimize their operations.

Latest Patents

Jonathan holds a patent for a "System and method for calibrating a WFM scheduling module." This invention provides a systematic approach to calibrating workforce management system modeling parameters. The first mode of the modeler computes demand-shrinkage controlled service levels and an error metric between the controlled and actual service levels. Users can iteratively adjust core parameters until they achieve satisfactory calibration. The second mode computes demand-controlled service levels using the calibrated parameters, further refining the accuracy of the system.

Career Highlights

Jonathan is currently employed at Verint Americas Inc., where he applies his expertise in workforce management solutions. His innovative approach has positioned him as a valuable asset to the company, contributing to advancements in scheduling and operational efficiency.

Collaborations

Some of Jonathan's notable coworkers include Edward Hamilton and Nicholas Mortimer. Their collaborative efforts in the field of workforce management have led to significant advancements in the industry.

Conclusion

Jonathan M. Silverman's contributions to workforce management through his innovative patent demonstrate his commitment to improving operational efficiency. His work continues to influence the industry positively.

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