The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 15, 2018
Filed:
Jun. 01, 2015
Salesforce.com, Inc., San Francisco, CA (US);
Marco S. Casalaina, San Francisco, CA (US);
Jason A. Ellis, San Leandro, CA (US);
David Yung, Concord, CA (US);
Luke Fu, San Francisco, CA (US);
Eric Wulff, San Francisco, CA (US);
Chitra Gulabrani, San Francisco, CA (US);
Sutthipong Thavisomboon, San Francisco, CA (US);
Natalie Doan, San Jose, CA (US);
Steve Weiss, Foster City, CA (US);
salesforce.com, inc., San Francisco, CA (US);
Abstract
Disclosed are some examples of methods, apparatus, systems and computer program products related to a user interface providing a call center service. In some implementations, the user interface presents session tabs and application tabs. A session tab can have a parent-child relationship with an application tab. Customer data can be retrieved from a database, where the customer data includes account data and child data. The customer data can be provided to cause display in the user interface of the account data in association with a first session tab and the child data in association with a first application tab. Edits to the child data can cause the first application tab to be designated as unsaved.