The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 27, 2018

Filed:

Aug. 31, 2015
Applicant:

United Services Automobile Association (Usaa), San Antonio, TX (US);

Inventors:

Christopher Thomas Wilkinson, San Antonio, TX (US);

Edward Allen Francovich, Helotes, TX (US);

Jeremy Ryan Scott, San Antonio, TX (US);

Steven Dale Sternitzke, San Antonio, TX (US);

Assignee:
Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 29/06 (2006.01); H04L 29/08 (2006.01);
U.S. Cl.
CPC ...
H04L 63/08 (2013.01); H04L 63/105 (2013.01); H04L 67/025 (2013.01); H04L 67/1085 (2013.01); H04L 67/141 (2013.01);
Abstract

Methods and systems provide indirect and temporary access to a company's IT infrastructure and business applications. The methods/systems involve establishing an access control center (ACC) to control the access that technical support personnel may have to the company's IT infrastructure and business applications. Thin client terminals with limited functionality may then be set up in the ACC for use by the technical support personnel. The thin client terminals connect the technical support personnel to workstations outside the ACC that operate as virtual desktops. The virtual desktops in turn connect the technical support personnel to the IT infrastructure and business applications. An ACC application may be used to automatically establish the connection between the thin client terminals and the virtual desktops and the virtual desktops and the IT infrastructure and business applications.


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