The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 16, 2018

Filed:

Jan. 14, 2014
Applicant:

West Corporation, Omaha, NE (US);

Inventors:

Juergen Stark, Glencoe, IL (US);

Craig Goren, Chicage, IL (US);

Assignee:

West Corporation, Omaha, NE (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); G06Q 10/10 (2012.01); G06F 17/30 (2006.01);
U.S. Cl.
CPC ...
G06Q 10/107 (2013.01); G06F 17/30923 (2013.01);
Abstract

A communications platform having an XML based message-processing platform that enables users to receive electronic messages. The processing platform may include at least one server that receives an electronic message addressed to the platform, wherein the electronic message includes a routing indicator including at least one user identity and one or more message attributes. The one or more message attributes may include 'folios' which include information folios that at least one of intelligently store, display and synthesize 'incoming' electronic messages. The platform further includes at least one database that stores a user-defined endpoint table, the endpoint table correlating endpoints with sender defined message attributes. In this embodiment, the platform may include a sender stylesheet and an electronic message stylesheet that describes an activity and an event.


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