The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 19, 2017

Filed:

Oct. 12, 2015
Applicant:

West Corporation, Omaha, NE (US);

Inventors:

Andrea Whitmore, Omaha, NE (US);

Aaron Scott Fisher, Omaha, NE (US);

Steven John Schanbacher, Omaha, NE (US);

Andrew Lawrence Groothuis, Omaha, NE (US);

Jacob Ginsburg, Omaha, NE (US);

Gerald Thomas Annin, Omaha, NE (US);

Pamela J. Jacobs, Omaha, NE (US);

Assignee:

West Corporation, Omaha, NE (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 29/06 (2006.01); G10L 15/08 (2006.01);
U.S. Cl.
CPC ...
H04L 63/0861 (2013.01); G10L 15/083 (2013.01); H04M 2203/6045 (2013.01);
Abstract

A system, method, and computer readable medium that facilitate user authentication via voice biometrics in a network system featuring interactive voice response system access is provided. The voice biometric authentication mechanisms alleviate identity theft occurring via specific interactive voice response transactions. A voice biometrics authentication system interfaces with an interactive network platform and may be hosted by a third party provider of voice biometric technologies.


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