The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 14, 2017
Filed:
Apr. 24, 2009
Joanna Brown, Fairport, NY (US);
Timothy Thomas, Fairport, NY (US);
Nitin Shinoy, Webster, NY (US);
Cheryl Koenig, Ontario, NY (US);
Michael Soures, Webster, NY (US);
Kathleen Giuffrida, Honeoye, NY (US);
Michael Kirby, Pittsford, NY (US);
Joanna Brown, Fairport, NY (US);
Timothy Thomas, Fairport, NY (US);
Nitin Shinoy, Webster, NY (US);
Cheryl Koenig, Ontario, NY (US);
Michael Soures, Webster, NY (US);
Kathleen Giuffrida, Honeoye, NY (US);
Michael Kirby, Pittsford, NY (US);
Xerox Corporation, Norwalk, CT (US);
Abstract
A method and system for managing one or more high frequency service items associated with a device. A parent/child relationship between the high frequency service items can be defined to track replacement of components based on a service action related to a child component. A taxonomy of related service items and servicing functions can be specified in an XML document associated with the rendering system. The relationship between the high frequency service items can be indicated utilizing a related component indicator and a HFSI counter. A parent component can be replaced by a maintenance operator and an aggregate child component can be rebuilt by a service engineer in order to retain the component life thereby reducing down time and service costs.