The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 11, 2017
Filed:
Oct. 02, 2015
Avaya Inc., Santa Clara, CA (US);
Jibin George, Kochi, IN;
Avaya Inc., Santa Clara, CA (US);
Abstract
Individuals often place calls on behalf of a group or collection of individuals. As provided herein, a caller may access or establish a group number to be presented to a callee. The callee then receives the call, such as by answering, caller identifier display, etc., and may wish to return the call. The callee then places a call to the group, rather than the individual who placed the call, which is then routed to members of the group. Any member of the group may then answer the call, thus avoiding issues associated with the originating caller being unavailable when any member of the group could address the purpose of the call. Additionally, status information may be automatically provided to allow group members to receive activity notification for calls to and/or from the group. For example, an indication that a call to an individual was placed on behalf of the group and, optionally, the status (e.g., answered, voicemail, etc.) of the call.