The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 11, 2017
Filed:
Jan. 11, 2008
Applicants:
Raghurama Bhat, Cupertino, CA (US);
Joel M. Ezell, Broomfield, CO (US);
David Shutt, Magor, GB;
Inventors:
Assignee:
Avaya Inc., Basking Ridge, NJ (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 12/18 (2006.01); H04L 12/16 (2006.01); H04L 29/06 (2006.01);
U.S. Cl.
CPC ...
H04L 65/1096 (2013.01); H04L 65/1073 (2013.01); H04L 65/403 (2013.01);
Abstract
Methods, devices, and systems for creating a call abstraction to enable an application to monitor and control various types of User Agents (UAs) are provided. The application may be adapted to monitor and control simple UAs that do not recognize out of dialog (OOD)-REFER signals as well as advanced UAs that do recognize and can respond to OOD-REFER signals.