The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 23, 2017

Filed:

Jun. 30, 2014
Applicant:

24/7 Customer, Inc., Campbell, CA (US);

Inventors:

Prabhakaran Krishnamoorthy, Bangalore, IN;

Sourabh Chaki, Bangalore, IN;

Neha Verma, Bangalore, IN;

Assignee:

24/7 CUSTOMER, INC., Campbell, CA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/14 (2006.01); H04L 29/08 (2006.01); G06F 3/0483 (2013.01); G06Q 30/02 (2012.01);
U.S. Cl.
CPC ...
H04L 67/22 (2013.01); G06F 3/0483 (2013.01); G06Q 30/0202 (2013.01); H04L 67/02 (2013.01);
Abstract

A computer implemented method and an apparatus for determining user browsing behavior are provided. One or more web pages corresponding to a web domain are configured by associating the one or more web pages with tags. A control file is downloaded on a user device when a first web page access by a user to a tagged web page from among the one or more tagged web pages is detected. The control file facilitates recording of user activity related to a web domain on one or more tabs of a web browser associated with the user device. Recorded user activity corresponding to at least one web browsing session is received and user browsing behavior is determined based on the recorded user activity.


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