The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 02, 2017

Filed:

Feb. 17, 2015
Applicant:

Diebold Self-service Systems Div of Diebold, Inc., North Canton, OH (US);

Inventors:

James Block, North Lawrence, OH (US);

H. Thomas Graef, Bolivar, OH (US);

Paul D. Magee, Canton, OH (US);

Donald S. Nelson, Akron, OH (US);

James Meek, North Canton, OH (US);

Daniel S. McIntyre, Uniontown, OH (US);

Mark DePietro, Canton, OH (US);

Natarajan Ramachandran, Uniontown, OH (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G07F 19/00 (2006.01); G06Q 20/10 (2012.01); G06Q 40/00 (2012.01); G07D 11/00 (2006.01);
U.S. Cl.
CPC ...
G07F 19/211 (2013.01); G06Q 20/1085 (2013.01); G07F 19/201 (2013.01);
Abstract

In an example embodiment, an automated banking machine that allows a customer to employ a mobile wireless device for performing banking transactions. The customer may request assistance from a teller or other bank personnel at a remote location. An audio, and optionally video, communication may be initiated between the remote location and the customer. The customer may use either the automated banking machine, mobile wireless device, or both for communicating with the remote location.


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