The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 21, 2017
Filed:
Oct. 02, 2008
Frederick P. Block, Westminster, CO (US);
Frederick P. Block, Westminster, CO (US);
Avaya Inc., Basking Ridge, NJ (US);
Abstract
A messaging system can initiate a communication with one or more users through via cell phone text messages, for example using the short message service protocol. These systems often need a way to correlate user responses with system requests or queries. This problem can present challenges because the email mailbox metaphor used by cell phone user interfaces generally allows users to reply to any previously sent messages, but no message context is automatically supplied. A system that may send multiple messages to a user needs a mechanism by which the system can correlate a user-sent response to one of potentially many system-sent requests or queries. Context correlation to resolve ambiguities can be based on one or more of a dialog-based solution, a token-based solution and a keyword-based solution.