The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 10, 2017
Filed:
Jun. 21, 2013
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Nicole Allen, Redmond, WA (US);
Zhipeng Zhao, Bellevue, WA (US);
Zhengwen Zhu, Redmond, WA (US);
Bradley Hughes, Catawba, SC (US);
Dionicio Avila, Redmond, WA (US);
Shawn McGrath, Redmond, WA (US);
Jason Nelson, Redmond, WA (US);
John Tait, Redmond, WA (US);
Aaron Whitney, Redmond, WA (US);
MICROSOFT TECHNOLOGY LICENSING, LLC, Redmond, WA (US);
Abstract
Connectivity is tested using different locations and contexts selected from different possible failure zones. The failure zones may include: client failure zones; Internet failure zones; and online service failure zones. The results relating to different connectivity tests performed using the different failure zones are correlated and analyzed in an attempt to determine a root cause of the connectivity issue. For example, the root cause may be determined to be a configuration problem of the client, a problem with the client's networking equipment, an ISP problem, an Internet backbone problem; a problem of the online service, and the like. Different contexts may also be used when performing the tests. These results may be compared to the other connectivity test results. The results from the tests may be provided to the client experiencing the problem. Aggregated test results may also be used to detect service wide issues and trigger an alert.