The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 20, 2016
Filed:
Jun. 30, 2013
Avaya Inc., Basking Ridge, NJ (US);
Alan B. Johnston, St. Louis, MO (US);
John H. Yoakum, Cary, NC (US);
Avaya Inc., Basking Ridge, NJ (US);
Abstract
Back-to-back Web Real-Time Communication (WebRTC) virtual agents, and related methods, systems, and computer-readable media are disclosed herein. In one embodiment, a method for providing back-to-back virtual WebRTC agents comprises receiving, by a WebRTC server executing on a computing device, a WebRTC offer/answer exchange between first and second WebRTC clients. The method further comprises instantiating one or more virtual WebRTC agents. The method also comprises establishing a first WebRTC interactive flow between the first WebRTC client and one of the one or more virtual WebRTC agents, and a second WebRTC interactive flow between the second WebRTC client and one of the one or more virtual WebRTC agents. The method additionally comprises directing a content of the first WebRTC interactive flow to the second WebRTC interactive flow, and a content of the second WebRTC interactive flow to the first WebRTC interactive flow, via the one or more virtual WebRTC agents.