The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 06, 2016

Filed:

Sep. 16, 2015
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

David M. Grigg, Rock Hill, SC (US);

Richard Andrew Starbuck, Walnut Creek, CA (US);

Carrie Anne Hanson, Charlotte, NC (US);

Alicia C. Jones-McFadden, Fort Mill, SC (US);

Nathan Dent, Concord, NC (US);

Nicholas Munson, Charlotte, NC (US);

Matthew K. Bryant, Gastonia, NC (US);

Assignee:

BANK OF AMERICA CORPORATION, Charlotte, NC (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01); H04W 4/00 (2009.01); H04W 4/02 (2009.01); H04M 1/725 (2006.01); H04W 4/20 (2009.01); G02B 27/01 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/01 (2013.01); G02B 27/017 (2013.01); H04M 1/72572 (2013.01); H04W 4/008 (2013.01); H04W 4/023 (2013.01); H04W 4/206 (2013.01); G02B 2027/014 (2013.01); G02B 2027/0138 (2013.01); G02B 2027/0178 (2013.01); G02B 2027/0187 (2013.01);
Abstract

Systems, apparatus, and computer program products provide for monitoring an area within or proximate to a place of business for digital signatures of mobile communication devices, such as cellular devices or wearable communication devices. The captured digital signatures are then matched to digital signatures associated with existing customers of the business to determine the presence of the existing customer within or proximate to the place of business. Once the presence of the existing customer within or proximate to the business is known, the business can access other relevant information, such as customer profile information, prior transaction/interaction information or the like to enhance the customer's current interaction with the business. Moreover, once the presence of the existing customer is known, location determining mechanisms may implemented to track the location of the known customer within or proximate to the place of business for the purpose of positively identifying the known customer.


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