The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 08, 2016

Filed:

Apr. 23, 2009
Applicants:

Nitin Shenoy, Webster, NY (US);

Joanna Brown, Fairport, NY (US);

Timothy Thomas, Fairport, NY (US);

Cheryl Koenig, Ontario, NY (US);

Michael Kirby, Pittsford, NY (US);

Inventors:

Nitin Shenoy, Webster, NY (US);

Joanna Brown, Fairport, NY (US);

Timothy Thomas, Fairport, NY (US);

Cheryl Koenig, Ontario, NY (US);

Michael Kirby, Pittsford, NY (US);

Assignee:

Xerox Corporation, Norwalk, CT (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G03G 15/00 (2006.01); G06Q 10/06 (2012.01); G06Q 10/08 (2012.01); G06Q 10/00 (2012.01); H04N 1/00 (2006.01);
U.S. Cl.
CPC ...
G03G 15/55 (2013.01); G03G 15/5079 (2013.01); G06Q 10/06 (2013.01); G06Q 10/063112 (2013.01); G06Q 10/087 (2013.01); G06Q 10/20 (2013.01); H04N 1/00344 (2013.01); G03G 15/553 (2013.01);
Abstract

A method and system for managing field convertible operator replaceable components associated with a rendering device. A file that defines a set of operator replaceable components can be created and remotely installed on the device. The replaceable components associated with the device can be easily changed from a designation as a customer service engineer replacement component to an operator replacement component and vice versa. A determination that an operator is allowed to replace the component can be made based on a training level provided to the operator, the component availability, a usage pattern, and/or a security level. Such an approach enables the operator to perform the majority of maintenance on the device without requiring the services of a field engineer.


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