The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 30, 2016

Filed:

Feb. 07, 2013
Applicants:

Ted Youel, Edina, MN (US);

John H. Yoakum, Cary, NC (US);

Inventors:

Ted Youel, Edina, MN (US);

John H. Yoakum, Cary, NC (US);

Assignee:

Avaya Inc., Basking Ridge, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/00 (2006.01); H04M 3/56 (2006.01);
U.S. Cl.
CPC ...
H04M 3/56 (2013.01); H04M 2201/40 (2013.01);
Abstract

Embodiments include methods, apparatuses, and systems for generating an action item in response to a detected audio trigger during a conversation. Embodiments relate to generation of one or more action items in response to detection of an audio trigger, such as a spoken command, keyword, audio tone or other indicator, which is detected during a conversation, such as an audio or video conference or peer-to-peer conversation. The audio trigger and a portion of the conversation are then used to generate an action item relating to the audio trigger and an accompanying portion of the conversation. By automatically generating action items in real time as part of a conversation, action items can be captured and stored more efficiently, and the participants in the conversation are allowed greater confidence that all items requiring follow up actions are properly stored and organized.


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