The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 23, 2016
Filed:
Mar. 17, 2015
West Corporation, Omaha, NE (US);
John Lawrence Snapp, Westminster, CO (US);
West Corporation, Omaha, NE (US);
Abstract
A method for treating an emergency service request message sent by a requesting station to an emergency service answering position; the method includes: (a) receiving the emergency service request message in a multi-media messaging service (MMS) format wherein the emergency service request message includes a requesting station address and a timestamp; (b) separating the text portions from the media portions in the emergency service request message; (c) creating a single media identifier to effect correlating the media portions with the text portions; (d) formatting the text portions with the media identifier in a text message; (e) forwarding the text message toward the emergency service answering position; and (f) employing the media identifier to correlate the media portions with the text portions.