The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 09, 2016

Filed:

Mar. 10, 2015
Applicant:

Convergys Customer Management Delaware Llc, Cincinnati, OH (US);

Inventors:

Rod Makin, Bolton, GB;

Andrew P. Smith, Knutsford, GB;

John Bunyan, Macclesfield, GB;

Assignee:
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04W 4/14 (2009.01); H04L 12/58 (2006.01); H04W 8/12 (2009.01);
U.S. Cl.
CPC ...
H04W 4/14 (2013.01); H04L 51/14 (2013.01); H04L 51/30 (2013.01); H04W 8/12 (2013.01); H04L 51/18 (2013.01); H04L 51/38 (2013.01);
Abstract

Using components such as intermediate short message service centers and active subscriber identity systems, it is possible to deliver a message to a subscriber at a number different from the number which was entered by the message's sender at the time the message was sent. These components can also be used to deliver the message in the event that the sender is unavailable at the time the message is originally sent. Communications between components can be performed in a variety of manners, including using proprietary IP protocols, and the components can be configured to take responsibility for retrying message delivery by providing a delivery confirmation once the message reaches them, rather than providing delivery confirmation once it reaches its ultimate recipient.


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