The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 12, 2016

Filed:

Oct. 28, 2015
Applicant:

United Services Automobile Association (Usaa), San Antonio, TX (US);

Inventors:

David P. Dixon, Boerne, TX (US);

Robert J. Haines, San Antonio, TX (US);

John P. Hyltin, San Antonio, TX (US);

Peter H. McKenna, San Antonio, TX (US);

Bharat Prasad, San Antonio, TX (US);

Brady Carl Stephenson, Helotes, TX (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/12 (2006.01); G06Q 30/00 (2012.01); H04L 29/08 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/016 (2013.01); H04L 67/06 (2013.01); H04L 67/141 (2013.01);
Abstract

The present disclosure provides apparatus, systems, and methods for service representative and remote location document communication. One or more embodiments include a memory, and a processor configured to execute executable instructions stored in the memory to identify a remote location of a customer, identify a type of device available to be utilized at the remote location, and provide to the device at the remote location instructions for capturing information from a document.


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