The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 07, 2016
Filed:
Dec. 27, 2010
Krishna Kishore Dhara, Dayton, NJ (US);
Rajeshwari Edamadaka, Allentown, NJ (US);
Venkatesh Krishnaswamy, Holmdel, NJ (US);
Eunsoo Shim, Princeton Junction, NJ (US);
Xiaotao Wu, Edison, NJ (US);
Krishna Kishore Dhara, Dayton, NJ (US);
Rajeshwari Edamadaka, Allentown, NJ (US);
Venkatesh Krishnaswamy, Holmdel, NJ (US);
Eunsoo Shim, Princeton Junction, NJ (US);
Xiaotao Wu, Edison, NJ (US);
Avaya Inc., Basking Ridge, NJ (US);
Abstract
Disclosed herein are systems, methods, and non-transitory computer-readable storage media for generating a context-based rich communication log. A system configured to practice the method performs a context-based analysis of a history of communication sessions over at least two communication modalities, wherein the context-based analysis considers semantic meaning, temporal relationship, and user activities. The system generates associations between the communication sessions based on the context-based analysis, and generates the context-based rich communication log based on the associations. The context-based analysis can be based on time, session participant identifications, ongoing events, and/or on-demand queries of the communication sessions. The system can then present the context-based rich communication log to a user. The context-based rich communication log can be used as part of at least one of a predictive contacts application, a topic analyzer, a conferencing application, and a personal communication assistant, for example.