The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 26, 2016

Filed:

Jul. 22, 2011
Applicants:

Venkatesh Krishnaswamy, Holmdel, NJ (US);

Eunsoo Shim, Princeton Junction, NJ (US);

John H. Yoakum, Cary, NC (US);

Inventors:

Venkatesh Krishnaswamy, Holmdel, NJ (US);

Eunsoo Shim, Princeton Junction, NJ (US);

John H. Yoakum, Cary, NC (US);

Assignee:

Avaya Inc., Basking Ridge, NJ (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); G06Q 10/10 (2012.01); G06F 21/55 (2013.01); G06Q 30/02 (2012.01); H04L 29/06 (2006.01);
U.S. Cl.
CPC ...
G06Q 10/107 (2013.01); G06F 21/552 (2013.01); G06Q 30/0255 (2013.01); H04L 63/0853 (2013.01);
Abstract

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for automatically establishing trusted relationships between users across organizational boundaries. A user makes a request to his system to create a trusted relationship with an individual of another organization. The system then analyzes the previous communication history between the user and the other individual, and, based on that analysis, sends a query to the other individual's system. The system then receives a response from the other individual's system, and if the response matches an expected response the system forms a trusted relationship between the user and the other individual.


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