The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 08, 2015

Filed:

Dec. 01, 2011
Applicants:

Maria Antonietta Grasso, Grenoble, FR;

Stefania Castellani, Meylan, FR;

David S. Martin, Grenoble, FR;

Tommaso Colombino, Grenoble, FR;

Jutta K. Willamowski, Grenoble, FR;

Grégoire Gerard, Villeurbanne, FR;

Inventors:

Maria Antonietta Grasso, Grenoble, FR;

Stefania Castellani, Meylan, FR;

David S. Martin, Grenoble, FR;

Tommaso Colombino, Grenoble, FR;

Jutta K. Willamowski, Grenoble, FR;

Grégoire Gerard, Villeurbanne, FR;

Assignee:

XEROX Corporation, Norwalk, CT (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/00 (2006.01); G06Q 10/06 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/06398 (2013.01);
Abstract

A system and method for visualizing performance metrics are disclosed. The system includes a data acquisition component which collects information related to a set of agents operating in a work environment, a performance metric computation component which computes, for one of the agents, values for a performance metric at each of a plurality of times within a selected time period, and a representation generator which generates a representation for display to the agent, the representation providing the agent with information on the agent's current value for the performance metric. A processor implements the data acquisition component, the performance metric computation component, and the representation generator.


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