The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 24, 2015

Filed:

Jun. 03, 2005
Applicants:

David Ray Burritt, Broomfield, CO (US);

Bruce Mazza, Thornton, CO (US);

Paul Roller Michaelis, Louisville, CO (US);

Robert Mitchell, Aberdeen, NJ (US);

Matthew Jerome Stevens, Thornton, CO (US);

Roger Leon Toennis, Arvada, CO (US);

Inventors:

David Ray Burritt, Broomfield, CO (US);

Bruce Mazza, Thornton, CO (US);

Paul Roller Michaelis, Louisville, CO (US);

Robert Mitchell, Aberdeen, NJ (US);

Matthew Jerome Stevens, Thornton, CO (US);

Roger Leon Toennis, Arvada, CO (US);

Assignee:

Avaya Inc., Basking Ridge, NJ (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 12/66 (2006.01); H04M 1/247 (2006.01);
U.S. Cl.
CPC ...
H04L 12/66 (2013.01); H04M 1/247 (2013.01); H04Q 2213/1309 (2013.01); H04Q 2213/13175 (2013.01); H04Q 2213/13378 (2013.01);
Abstract

A method and apparatus provide telecommunication terminal status information as enhanced telecommunication terminal status information by establishing communication with a telecommunication switching system controlling a telecommunication terminal by a monitor computer; directly accessing the telecommunication terminal status information from the telecommunication switching system by the monitor computer via a path distinct from that used to transmit the telecommunication terminal status information to the telecommunication terminal; converting the telecommunication terminal status information to enhanced terminal status telecommunication terminal status information by the monitor computer; and presenting the enhanced telecommunication terminal status information to a user of the telecommunication set. The telecommunication set may be a multi-paged telecommunication set. Further, the method and apparatus allow an individual to observe telecommunication terminals of an observed group by receiving enhanced telecommunication terminal status concerning the status of these telecommunication terminals.


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