Methods, systems, and computer-readable media for self-learning interactive communications privileges for governing interactive communications with entities outside a domain

Abstract

Methods, systems, and computer-readable media for self-learning interactive communications privileges for governing interactive communications with entities outside a domain are disclosed. The interactive communications privileges can be used to process interactive communications requests between entities inside and outside a domain. The requested interactive communications are allowed if the interactive communications privileges configured for the entity outside the domain allow for the requested interactive communications. The interactive communications privileges are determined in an automated, self-learning manner in response to monitoring communication interactions between the entities inside and outside the domain. In this manner, the interactive communications privileges are not required to be provisioned and maintained by an administrator. The interactive communications privileges can be determined by gathering insight about the entities outside the domain. Insight about an entity outside the domain is information that is useful in determining which interactive communications privileges to configure for an entity outside the domain.