The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 27, 2015

Filed:

Jul. 31, 2012
Applicants:

Doree Duncan Seligmann, New York, NY (US);

Ajita John, Holmdel, NJ (US);

Shreeharsh Kelkar, Summit, NJ (US);

Inventors:

Doree Duncan Seligmann, New York, NY (US);

Ajita John, Holmdel, NJ (US);

Shreeharsh Kelkar, Summit, NJ (US);

Assignee:

Avaya Inc., Basking Ridge, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01); G06Q 10/06 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/06 (2013.01); G06F 17/30 (2013.01);
Abstract

A method of determining which users are experts and which tags are appropriate without some of the disadvantages of the prior art is described. The level of a user's expertise is determined based on previous tags, the categorization of one or more tags, and the rating of the tags previously left by the user. The appropriateness of a tag is based on previous tagging of information by the user, by the number of times a user has tagged information with the same categorization, and the rating of a user.


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