The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 20, 2015
Filed:
Dec. 31, 2014
Contact Solutions Llc, Reston, VA (US);
Joshua Gray, Reston, VA (US);
Michael Hibbard, Clear Brook, VA (US);
CONTACT SOLUTIONS LLC, Reston, VA (US);
Abstract
An apparatus, includes a user interface module configured to send a signal to display an interface of a self-service application used by a user to communicate with a host device via a network. The apparatus also includes a bandwidth analysis module operatively coupled to the user interface module. The bandwidth analysis module is configured to calculate a bandwidth associated with communication with the host device via the network. The bandwidth analysis module is also configured to receive, from the host device, a bandwidth criterion associated with at least one network communication mode used for communication with the host device. The user interface module is configured to reduce or eliminate an availability of the at least one network communication mode to the self-service application when the bandwidth fails to meet the bandwidth criterion.