logo

For the Inventor, By the Inventor

The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 9123332 B1

PDFFull Text
Date of Patent:
Sep. 01, 2015

Filed:

Oct. 29, 2014

Method and apparatus of providing semi-automated classifier adaptation for natural language processing

Applicant:

West Corporation, Omaha, NE (US);

Inventor:

Silke Witt-ehsani, Sunnyvale, CA (US);

Assignee:

West Corporation, Omaha, NE (US);

Attorney:
Primary Examiner:

Edgar Guerra-Erazo

Int. Cl.
CPC ...
G10L 15/26 (2006.01); G10L 15/18 (2013.01); G10L 15/00 (2013.01); G10L 21/00 (2013.01); G06F 17/20 (2006.01); G06F 17/28 (2006.01); G06F 17/21 (2006.01); G10L 15/06 (2013.01); G10L 15/08 (2006.01);
U.S. Cl.
CPC ...
G10L 15/063 (2013.01); G10L 15/08 (2013.01); G10L 15/1822 (2013.01); G10L 2015/0638 (2013.01);
Abstract

Example embodiments of the present invention may include a method that provides transcribing spoken utterances occurring during a call and assigning each of the spoken utterances with a corresponding set of first classifications. The method may also include determining a confidence rating associated with each of the spoken utterances and the assigned set of first classifications, and performing at least one of reclassifying the spoken utterances with new classifications based on at least one additional classification operation, and adding the assigned first classifications and the corresponding plurality of spoken utterances to a training data set.

Find Patent Forward Citations

Quick Actions:

Witt-ehsani, Silke. (2015). Method and apparatus of providing semi-automated classifier adaptation for natural language processing (U.S. Patent No. 9123332). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/9123332

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

Loading…