The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 02, 2015
Filed:
Jun. 29, 2010
John Buford, Princeton, NJ (US);
Mario Kolberg, Glasgow, GB;
Venkatesh Krishnaswamy, Holmdel, NJ (US);
Krishna Kishore Dhara, Dayton, NJ (US);
Xiaotao Wu, Metuchen, NJ (US);
John Buford, Princeton, NJ (US);
Mario Kolberg, Glasgow, GB;
Venkatesh Krishnaswamy, Holmdel, NJ (US);
Krishna Kishore Dhara, Dayton, NJ (US);
Xiaotao Wu, Metuchen, NJ (US);
Avaya Inc., Basking Ridge, NJ (US);
Abstract
A method is provided for detecting interactions between call-related and web-enabled features. In some embodiments, communication application components are configured to transmit an indication to a feature interaction detector every time a feature is invoked by the user. When the interaction detector receives an indication that a feature is being invoked, it compares the invoked feature against features that have previously been invoked (or executed) and determines whether the invoked feature interacts with any of the features that have been previously executed.