The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 17, 2015

Filed:

Dec. 31, 2012
Applicant:

West Corporation, Omaha, NE (US);

Inventors:

Pamela J. Jacobs, Omaha, NE (US);

Joel G. Mason, Omaha, NE (US);

Andrew Lawrence Groothius, Omaha, NE (US);

Assignee:

West Corporation, Omaha, NE (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04W 24/00 (2009.01); G06F 17/30 (2006.01);
U.S. Cl.
CPC ...
G06F 17/30386 (2013.01); Y10S 707/99931 (2013.01);
Abstract

A method and apparatus of processing a call are disclosed. One example method may include receiving a request at a server for dealer information. The request may be initiated by a user via his or her mobile station. The example method may also include determining whether there is user preference information and user location information included in the request. The information may be used to limit the amount of search results to increase relevancy. The method may also include searching a database for at least one dealer based on the user preference information and the user location information, and transferring the at least one dealer information to the user.


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