The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 03, 2015

Filed:

Aug. 29, 2008
Applicants:

Mansour Salame, Atherton, CA (US);

Richard Southwick, San Francisco, CA (US);

William James Fernandez, Albuquerque, NM (US);

Robert Townsend, Mt. View, CA (US);

Inventors:

Mansour Salame, Atherton, CA (US);

Richard Southwick, San Francisco, CA (US);

William James Fernandez, Albuquerque, NM (US);

Robert Townsend, Mt. View, CA (US);

Assignee:

8x8, Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/0481 (2013.01); H04M 3/51 (2006.01); H04M 3/42 (2006.01);
U.S. Cl.
CPC ...
H04M 3/5133 (2013.01); H04M 3/42161 (2013.01); H04M 3/42178 (2013.01); H04M 2201/42 (2013.01); H04M 2203/053 (2013.01);
Abstract

This document discusses, among other things, a system and methods for a networked contact center user interface. In an example embodiment, a user interface associated with a networked contact center includes a frame to present information in a selectable format. Based on a selection associated with the information, the frame is to present further information in an un-selectable format.


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