The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 23, 2014
Filed:
Feb. 25, 2009
John Buford, Princeton, NJ (US);
Mario Kolberg, Glasgow, GB;
Venkatesh Krishnaswamy, Holmdel, NJ (US);
Krishna Kishore Dhara, Dayton, NJ (US);
Xiaotao Wu, Metuchen, NJ (US);
John Buford, Princeton, NJ (US);
Mario Kolberg, Glasgow, GB;
Venkatesh Krishnaswamy, Holmdel, NJ (US);
Krishna Kishore Dhara, Dayton, NJ (US);
Xiaotao Wu, Metuchen, NJ (US);
Avaya Inc., Basking Ridge, NJ (US);
Abstract
Techniques for detecting and resolving feature interactions during calls are disclosed. In particular, a finite-state machine and a corresponding method detect when a feature that is invoked during a call would interact with another previously-activated feature, and ensure that both features are not active simultaneously. Three different techniques for resolution are disclosed: in one technique, activation of the latter feature is always refused; in a second technique, the former feature is always deactivated and the latter feature is then activated; and in a third technique, one of the two features is selected to be the active feature—perhaps based on priorities assigned to the features—and the features are activated and/or deactivated accordingly.