The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 11, 2014
Filed:
Apr. 27, 2007
Kia Behnia, Burlingame, CA (US);
Douglas Mueller, Palo Alto, CA (US);
Kia Behnia, Burlingame, CA (US);
Douglas Mueller, Palo Alto, CA (US);
BMC Software, Inc., Houston, TX (US);
Abstract
An automated change management method and system has a change tool that associates a first identifier with each request to change the configuration of an Information Technology infrastructure. Tasks are configured to implement the change, and the change tool associates a second identifier with each of the tasks. The change tool sends task instructions to implementation tools to perform the tasks where each of the task instructions includes the first and second identifiers. The change tool receives responses to the task instructions where each response includes the first and second identifiers and an implementation result. The change tool maps/associates each of the implementation results to the associated change request and task based on the first and second identifiers. The associated results can be made available to a user for review, interpretation, etc. and can be used to drive subsequent processing by other task in the change process.