The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 16, 2014
Filed:
Jun. 21, 2013
Altisource Solutions S.à R.l., Luxembourg, LU;
William C. Erbey, Frederiksted, VI (US);
Ronald M. Faris, West Palm Beach, FL (US);
Ashish Pandey, Frederiksted, VI (US);
Amanjeet Saluja, Bangalore, IN;
Deepak Dhayanithy, Bangalore, IN;
Saurav Chawla, Bangalore, IN;
Seth Evans Carter, Winston-Salem, NC (US);
Altisource Solutions S.à r.l., Luxembourg, LU;
Abstract
Methods and systems are provided for an integrated approach to collections cycle optimization including optimizing personnel, communications, and collection resolutions, resulting in reducing the variability of the collections cycle, reducing instances of foreclosure in collections, while increasing borrower satisfaction with the collections process. Candidate loan officers are selected based on behavioral attributes, personnel history, and human resources information, among other factors. Scripts that improve the effectiveness of communication between loan collection staff and borrowers are generated. An optimized collection program to best suit the needs of a particular borrower is determined.