The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 11, 2014

Filed:

Jun. 07, 2007
Applicants:

Mahendra Varman, Omaha, NE (US);

Mahmood S. Akhwand, Omaha, NE (US);

Inventors:

Mahendra Varman, Omaha, NE (US);

Mahmood S. Akhwand, Omaha, NE (US);

Assignee:

West Corporation, Omaha, NE (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/455 (2006.01);
U.S. Cl.
CPC ...
Abstract

An apparatus and method apparatus and/or computer software to automate testing of a voice self service platform. In its software embodiment, the present invention comprises software that runs on the windows platform to simulate all the components of an Interactive Voice Recognition Unit (VRU). In addition this embodiment can also be used as a helper unit to test individual components of an interactive voice recognition (IVR).


Find Patent Forward Citations

Varman, Mahendra. (2014). Method and apparatus for voice recognition unit simulation (U.S. Patent No. 8670972). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/8670972

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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