The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 28, 2014
Filed:
Jul. 24, 2009
Mehmet Balasaygun, Freehold, NJ (US);
Michael J. Killian, Toms River, NJ (US);
Mehmet Balasaygun, Freehold, NJ (US);
Michael J. Killian, Toms River, NJ (US);
Avaya Inc., Basking Ridge, NJ (US);
Abstract
One or more tags are associated with a voice or multimedia message. These tags can be applied to the message based on one or more of an analysis of the message, rules, caller information, presence information, user input and GPS information. Based on the assigned and associated tags, one or more of message handling, classification and one or more actions can be automatically invoked to assist with management of messages. An interface is also provided that allows for the management of the assigned tags as well as the editing and creation of new tags and rules to assist with message management.