The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 31, 2013
Filed:
Feb. 05, 2007
Sandra R. Abramson, Freehold, NJ (US);
Stephen M. Milton, Freehold, NJ (US);
Sandra R. Abramson, Freehold, NJ (US);
Stephen M. Milton, Freehold, NJ (US);
Avaya Inc., Basking Ridge, NJ (US);
Abstract
A telecommunications system is disclosed that enables a user to pair a desk set that is an extension of a private-branch exchange with a cell phone that is accessible via the Public Switched Telephone Network. One feature of the telecommunications system enables an active call that is between the desk set and another party, to be transferred to the user's cell phone, while in the presence of third-party call control. This is advantageous because a user who is initially on a call at her desk set, but needs to get somewhere else (e.g., a meeting, the airport, home, etc.), is able to continue the call by transferring it to her cell phone. The third-party call control can be part of a computer-telephony integration (CTI) application—for example, in a telephone telemarketing center, which concurrently handles many active telephone calls.