The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 03, 2013
Filed:
Sep. 23, 2011
Kera Porri Smith, Lincoln University, PA (US);
Linda Ann Eddy, Clyde, NC (US);
Anna Vladimirovna Starikova, Santa Clarita, CA (US);
Amanda Jane Summers, North East, MD (US);
Dana Renee Wassam, Landenberg, PA (US);
Kera Porri Smith, Lincoln University, PA (US);
Linda Ann Eddy, Clyde, NC (US);
Anna Vladimirovna Starikova, Santa Clarita, CA (US);
Amanda Jane Summers, North East, MD (US);
Dana Renee Wassam, Landenberg, PA (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
An apparatus may include a network interface configured to receive data from and communicate data to a remote electronic device and a processor coupled to the network interface. The processor may be configured to display to the user interface an electronic query regarding whether the customer is willing to pay at least a portion of the past-due amount, receive via the user interface and the network interface a response to the query and, in response to a customer indication that the customer is unwilling to pay at least a portion of the past-due amount, and determine, based on known information regarding the customer, whether the customer is eligible for a payment program for an account with a past-due amount.