The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 14, 2013

Filed:

Mar. 31, 2006
Applicants:

Jamie Richard Williams, Alpharetta, GA (US);

Scott Bluman, Atlanta, GA (US);

Thomas Z. Dong, Marietta, GA (US);

Christopher D. Blair, South Chailev, GB;

Richard L. Heap, London, GB;

Inventors:

Jamie Richard Williams, Alpharetta, GA (US);

Scott Bluman, Atlanta, GA (US);

Thomas Z. Dong, Marietta, GA (US);

Christopher D. Blair, South Chailev, GB;

Richard L. Heap, London, GB;

Assignee:

Verint Americas, Inc., Alpharetta, GA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 12/66 (2006.01); H04M 3/00 (2006.01); H04M 5/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

Included are embodiments of systems and methods for recording data related to a communication. One exemplary embodiment, among others includes receiving data related to a communication from a communications device, recording at least a portion of the data related to the communication, determining a time of reduced network activity and sending at least a portion of the data related to the communication to a central recording server at a time of low network activity.


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