The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 16, 2013

Filed:

Feb. 05, 2010
Applicants:

Gordon R. Brunson, Broomfield, CO (US);

Harsh V. Mendiratta, Old Bridge, NJ (US);

Chandra Ravipati, Thornton, CO (US);

Inventors:

Gordon R. Brunson, Broomfield, CO (US);

Harsh V. Mendiratta, Old Bridge, NJ (US);

Chandra Ravipati, Thornton, CO (US);

Assignee:

Avaya Inc., Basking Ridge, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/177 (2006.01);
U.S. Cl.
CPC ...
Abstract

Methods, devices, and systems are provided for identifying unique points in communication processing for substituting and restoring identities associated with the communication. These specific replacements facilitate communication requests to-and-from external identities to be treated similar to communication requests to-and-from enterprise users, thereby allowing enterprise users to access enterprise-based communication preferences and services via non-enterprise devices.


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