The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 09, 2013
Filed:
Aug. 02, 2007
Christopher J. Kacher, Concord, MA (US);
Richard W. Shea, Maynard, MA (US);
David R. White, Hollis, NH (US);
Christopher J. Kacher, Concord, MA (US);
Richard W. Shea, Maynard, MA (US);
David R. White, Hollis, NH (US);
Aspect Software, Inc., Chelmsford, MA (US);
Abstract
A mechanism for managing software modules in a VOIP service is discussed. A component management agent is provided for each VOIP software component in the VOIP environment. The component management agent registers with a session management agent which is in communication with a session management software facility. The component management agent accepts registrations from each software module in the component that it represents. The software module registrations indicate the type of objects that the software module supports. Subsequent managed object requests received from the session management facility are automatically directed to the appropriate software modules based on the registration information. Additionally, the session management agent and component management agent perform format conversions for the managed object requests where the session management facility and software modules are utilizing different object systems.