The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 17, 2012
Filed:
Dec. 10, 2007
Kuen-yih Hwang, Naperville, IL (US);
John Lawrence Snapp, Westminster, CO (US);
Michael Arthur Koepke, Geneva, IL (US);
Kuen-Yih Hwang, Naperville, IL (US);
John Lawrence Snapp, Westminster, CO (US);
Michael Arthur Koepke, Geneva, IL (US);
West Corporation, Omaha, NE (US);
Abstract
A system for handling special number calls placed from a calling instrument using a text messaging format includes: a plurality of message handling units configured in at least one communication network accessible by the calling instrument. At least one selected message handling unit of the plurality of message handling units operates to recognize an extant call placed from the calling instrument using a special number and expressed in the text messaging call format. The plurality of message handling units cooperates to effect querying the calling instrument to ascertain a substantially pinpoint geographic location of the calling instrument substantially contemporaneously with the extant call. The plurality of message handling units cooperates to use the geographic location for routing the extant call to at least one selected special number answering station coupled with the at least one communication network and situated generally proximate with the geographic location.