The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 12, 2012

Filed:

Sep. 19, 2011
Applicants:

Robert D. Birch, Orlando, FL (US);

Brian D. Craig, Oviedo, FL (US);

Scott A. Irwin, Winter Springs, FL (US);

Stephen D. Weagraff, Winter Park, FL (US);

Inventors:

Robert D. Birch, Orlando, FL (US);

Brian D. Craig, Oviedo, FL (US);

Scott A. Irwin, Winter Springs, FL (US);

Stephen D. Weagraff, Winter Park, FL (US);

Assignee:

Convergys CMG Utah, Inc., Salt Lake City, UT (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/00 (2006.01); G06F 15/18 (2006.01);
U.S. Cl.
CPC ...
Abstract

A system and method is disclosed which integrates a machine learning solution into a large scale, distributed transaction processing system using a supporting architecture comprising a combination of computer hardware and software. Methods of using a system comprising such supporting architecture provide application designers access to the functionality included in a machine learning solution, but might also provide additional functionality not supported by the machine learning solution itself.


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